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2023年12月25日发(作者:osi七层参考模型图)
管理英语
4
模拟试题一
一、交际用语(共计
10
分,每小题
2
分)
1-5
题:选择正确的语句完成下列对话,并将答案序号写在答题纸上。
1. _________________________________________________ -We could let some of the staff work
from home. _____________________________________________
-That
's a good idea.
A. Do you have any good idea?
B. What do you think of it?
C. Is there anything else?
2.
–I think things have been a bit difficult for us the last couple of months.
- _______ . We've been working hard, but still getting behind.
A. You're right.
B. I'm afraid.
C. I don't think so.
3.
–I think things have been a bit difficult for us the last couple of months.
- _________ We've been working hard, but still getting behind.
A. You're right.
B. I'm afraid.
C. I don't think so.
4.
–Will you help me arrange a meeting with Mr. Brown, please?
A. No, no way.
B. No, I can't.
C. Sorry I can't. I have to finish my project right now.
5.
–You'd better not push yourself too hard. You can ask the team and listen.
A. You are right.
B. No, we can't do that.
C. I think it will kill our time.
二、词汇与结构(共计
30
分,每小题
2
分)
6-20
题:阅读下面的句子,从
A、B、C
三个选项中选出一个能填入空白处的正确选项,并 将答案序号写在答题纸上。
6. Even the best continually seek ways to ______ their skills.
A. sharp
C. sharpen
7. It is through enthusiasm and quiet intensity _______ we transform creativity and vision
into the technologies.
A. that B. /
C. which
8. _________ managers spend most of their time in face-to-face contact with others, but
they spend much of it obtaining and sharing information.
A. Not only
B. sharpener
B. Do not only
C. Not only do
9. _______ clearly communicate with and actively listen to employee is essential to improve their
performance.
A. Be able to B. Being able
C. Being able to
10. I believe that I have a lot to contribute ______________ a team environment, and am
comfortable in both leadership and player roles.
A. to B. with
C. for
11. Compared __________ English, Chinese is generally believed to be more difficult to
learn.
A. with
C. against
12. ___________ the important of English, we should put more effort into it and try to
learn it well.
A. Gave B. Giving
C. Given
13. He will write to me as soon as he ______ home.
A. will have returned B. returns
C. will return
14. Linda walked at the head, __________ by her colleagues.
A. followed B. following
C. to follow
15. After days of investigation, the police were ________ reality.
A. attempting B. approving
C. approaching
16. I think the primary _________ factor is there
's been so much absence lately.
A. contributing B. causing
C. affecting
17. An agreement was reached on the __________ of mutual respect and mutual interest.
A. basic B. base
C. basis
18. Please ask the solicitor what his _________ would be take the case to court.
A. fare B. fee
C. salary
19. All the __________ guests are seated in the front row.
A. distinguishing B. extinguishing
C. distinguished
20. Learning new things has always been a great _______ for me.
A. motivator B. motivate
C. motivation
B. from
三、阅读理解(共
40
分,每小题
4
分)
21-25
题:阅读短文,从
A、
B、
C三个选项中选出一个正确答案,并将序号写在答题纸上。
The meaning of
“communication
”
goes a lot deeper than people often think. Communication is
about conceiving, sending, receiving, and interpreting messages as well as confirming reception of these
messages. A failure at any point in this chain can result in ineffective communication.
In effective communication can be disastrous. There is a famous story of a British Army Commander
who sent the message S‘end reinforcements, we
're going to advance.
”
back to his Command
Center, through a long chain of subordinates. When the message finally reached the Command Center, it
had
“mutated
”
to become
—“Send three and four-pence, we
're going to a dance.
“The
reinforcements never arrived.
You can demonstrate this same principle, albeit on a less dramatic scale, by trying to play Chinese
Whispers with more than 20 people. It is highly unlikely the same message you started with will be the one
you end with.
In a business, there are three main types of communication failure. Each has its own indicative signs.
The first type is known as allocative failure. This occurs when a firm is not gathering enough
intelligence about its market or (most often), the information is not reaching the right points.
The firm will not be allocating resources in step with the shifts in demand. If demand is rising
but the firm is suffering from allocative communication failure, then stocks will fail and there will
be understanding.
there will be a surplus of stocks and overstaffing.
The second type is executive failure, where communication to trigger specific events/actions is
either late, lacking or in error. The symptoms of this are a general loss of direction in the
company or departments, a loss of co-ordination and an increase in complaints from
customers as things happen late or not at all.
The final type is human failure. This occurs when the general culture of a business or the
relationships between particular individuals or departments do not foster effective
communication. This leads to alienated staff, an increase in staff turnover, an increase in
absenteeism and general frustration among staff. Creativity, especially that which takes place
across departmental boundaries, is likely to stuffer hugely as team synergy slips.
21. Confirming reception of the sent messages means _____________ .
A. the messages are sent to right receivers
B.
the messages are correctly understood
C. the messages are correctly understood by right receivers
22. In the famous British Army Commander story, which step probably did NOT go wrong in the
communication chain?
A. Conceiving.
B. Sending
C. Receiving
23. What is Chinese whispers?
A. Who whispers in Chinese.
B. A game to pass message around in a whisper.
C. Chinese people who don
'
t normally talk very loudly.
24. Allocative failure does NOT happen when ______________ .
A. the right information goes to the right place
B. a company gathers false information
C. the correct information is not received by the right department or person
25. According to the passage, which of the following cases does NOT belong to human failure?
If the inverse happens,
A.
Decreasing creativity across departments.
B. Inadequate communication between departments.
C. Increasing customer complaints.
26-30
题:请根据短文内容判断给出的语句是否正确, 正确的写“
T”, 错误的写“
F”, 并
将答案写在答题纸上。
When Jack Welch, the Chairman and CEO at General Electric (GE) retired in 2001, he could look
back at a very successful career. He became CEO in 1981 at the age of 45. At that time, GE had a very
complex organizational structure with considerably bureaucratic rules.
One of his first changes was to initiate a strategy formulation process with the guideline that each of
the businesses should be number 1 0r 2 in their respective areas. If this was not the case, managers had
the options of fixing the problem, selling their particular business, or closing it. In an effort to streamline the
organization., Welch removed the sector level and eliminated thousands of salaried and hourly employee
positions.
The restructuring was followed by changing the organizational culture and the managerial styles of
GE
's managers. One such program was the W-Oorukt (群策群力
). Groups of managers were
assembled to share their views openly in three-day sessions to the problems. Groups of managers were
assembled to share their views openly in three-day session. At the beginning of the meetings, the superior
presented the challenges for his or her organizational unit. Then the superior had to leave, requesting the
groups to find solutions to the problems. Facilitators(
会议
主持人
) helped these discussions. On the last day, the superior was presented with proposed solutions.
He or she then had three choices
:
to accept the proposal, not to accept it, or to collect more
information. This process put great pressure on the superior to make decisions.
Another program to improve effectiveness and efficiency was Best Practices. The aim was to learn
from other companies how they obtained customer satisfaction, how they related to their suppliers, and in
what ways they developed new products. This helped the GE people to focus on the processes in their
operations that would improve the company
'
s performance.
Jack Welch was personally involved in developing managers at GE'
str aining center in Crotonville.
Leaders, Welch suggested, are not only those who achieve results but also those who share the values of
the company.
26. jack Welch retired at the age of 65.
27. Jack Welch insisted that each of the businesses should be at least number 3 in their respective
area.
28. If the business could not meet Welch
choices.
29. The reconstructing went before changing the organizational culture and the managerial styles of
GE
'
s managers.
30. The Work Out lasted a week.
'
s changet sr,e iqtsu imreamneanger had 3
四、写作(共
20
分)
31:根据要求写作文。
Write at least 100 words about an event caused by different understandings of the workplace culture.
You may need to include the 5Ws and 1H elements.
参考答案
一、共计
10
分,
1. B
二、共计
30
分,
6. C
11. A
16.C
每小题
2
分
2. A
7. A
12. C
17. B
3. A 4. B
5. B
每小题
2分
8.C 9. C
13. B 14.
18. B
10. A
A 15.
19. C
C
20. C
三、共计
40
每小题
4分
分,
21. A 22. A
26. T 27. F
23. B 24. A
28. T 29. T
25.C
30.F
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