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Elementary ‐ Difficult Customer (B0001)

A: Good evening. My name is Fabio, I’ll be your waiter

for tonight. May I take your order?

B: No, I’m still working on it. This menu is not even in

English. What’s good here?

A: For you sir, I would recommend spaghetti and

meatballs.

B: Does it come with coke and fries?

A:It comes with either soup or salad and a complimentary

glass of wine, Sir.

B: I’ll go with the spaghetti and meatballs, salad and the

wine.

A: Excellent choice, your order will be ready soon.

B: How soon is soon?

A: Twenty minutes?

B: You know what? I’ll just go grab a burger across the

street.

Elementary ‐ Calling In Sick (B0002)

A: Hello, Daniel speaking, how may I help you?

B: Hi, Daniel, Julie here.

A: Hi, Julie, how are you?

B: Actually, I’m feeling quite ill today.

A: I’m sorry to hear that. What’s wrong?

B: I think I’m coming down with the flu. I have a

headache, a sore throat a runny nose and I’m feeling

slightly feverish.

A: so you’re calling in sick?

B: Yes, I was hoping to take the day off to recover.

A: OK, then. Try and get some rest.

Elementary ‐Daily Life ‐ Hotel Upgrade (C0003)

A: Good afternoon. What can I do for you?

B: I’d like to check in please. I have a reservation

under the name Anthony Roberts.

A: All right R.O.B.E.R. Oh, Mr. Roberts we’ve

been expecting you& and here is your keycard to

the presidential suite.

B: But there must be some mistake; my reservation

was for a standard room.

A: Are you sure? Let me double check .

B: Yeah&Here, this is my confirmation number.

A: You’re right Mr. Roberts, there seems to be a mixup,

unfortunately we’re oVerbooked at the moment .

B: So&

A: Not to worry. We’re pleased to offer you a

complimentary upgrade.

B: Presidential suite baby!

Elementary ‐The Office ‐ I need an assistant! (C0004)

A: ...like I told you before, we just don’t have the

resources to hire you an assistant.

B: I understand that, but the fact is we’re understaffed.

A: The timing is just not right. The economy is bad,

and it’s too risky to take on new staff.

B: Yeah, I guess you’ here’s an idea, what

if we hire an intern? She would take some of the weight

off my shoulders.

A: She?

B: Yeah, you know, a recent graduate. She could give me

a hand with some of these projects and we could keep our

costs down.

A: That let me see what I can do.

A: Tony, I’d like to introduce you to your new assistant.

B: OK, great! Let’s meet her!

C: Hi, I’m Adam.

B: Oh... hi... I’

Elementary ‐Daily Life ‐ Cut In Line (C0005)

A: I can’t believe it took us two hours to get here. The

traffic in New York is unbelievable.

B: Yeah, but just relax honey, we’re here and we’re going

on vacation. In a few hours we’ll be in Hawaii, and you’ll

be on the golf course.

A: Oh no!Look at that line! It must be a mile long!

There’s no way I’m waiting for another two hours.

B: don’t...

C: Hey man, the end of the line is over there.

A:

C: No seriously, I was here first, and you can’t cut in

line like this.

A: Says who?

C: I do!

A: So sue me!

C: hat’

Elementary ‐ The Weekend ‐ Road Trip (C0006)

A: So, are we all ready to go?

B: Yup, I think so. The car’s packed; we have

munchies and music, and the map’s in the car.

A: Did you get the camera?

B: Got it! Did you fill up the tank?

A: Yup, it’s all set.

B: You’re sure we’re not forgetting anything?

A: I’ we’ve got all our bases covered.

B: Well& let’s get going then! I love road trips!

B: Um... do you think we can make a pit stop?

A: But we’ve only been on the road for ten minutes.

B: I know, but I forgot to go to the bathroom before

we left.

Elementary ‐ The Office ‐ Virus! (C0007)

A: Oh great! This stupid computer froze again! Thats the

third time today! Hey Samuel, can you come take a look at

my PC? Its acting up again. It must have a virus or

something.

B: Just give me a second; Ill be right up.

B: I ran a virus scan on your computer, and it turns

out that you have a lot of infected files!

A: But Im quite careful when Im browsing the

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internet, I have no idea how I could have picked

up a virus.

B: Well, you have to make sure that your anti-virus

software is updated regularly; yours wasn’t up to date,

that’s probably what was causing your problems.

A: Ok. Anything else?

B: Yeah, try not to kick or hit the computer!

A: Um yeah& Sorry about that.

Elementary ‐ Daily Life ‐ What’s your name again? (C0008)

A: Nick! How’s it going?

B: Oh,

A: What are you doing in this neighbourhood? Do

you live around here?

B: Actually, my office is right around the corner.

A: It was great to meet you last week at the conference. I

really enjoyed our conversation about foreign

investment.

B: Yeah, yeah, it was really interesting. You know, I’m in

a bit of a hurry, but here’s my card. We should definitely

meet up again and continue our discussion.

A: Sure, you still have my contact details, right ?

B: You know what, this is really embarrassing, but

your name has just slipped my mind. Can you

remind me?

A: Sure, my name is Ana Ferris. Don’t worry about

it; it happens to me all the time. I’m terrible with

names too.

Elementary ‐ The Weekend ‐ Silence please! (C0009)

A: Those people in front of us are making so much

noise. Its so inconsiderate!

B: Dont worry about it; it’s not such a big deal.

A: Oh... I cant hear a thing! Excuse me, can you

keep it down?

C: Sure, sorry ’bout that!

A: Someones phone is ringing!

B: Honey, I think its your phone. Did you forget to

switch it off?

A: Oh, no! Youre right. Thats so embarrassing!

C: Do you mind keeping it down? Im trying to

watch a movie here!

Elementary ‐ The Office ‐ Driving Sales (C0010)

A: All right, people. We’re holding this meeting today

because we’ve got to do something about our sales, and

we need to do it NOW! I want concrete solutions. How do

you intend to Roger?

B: Well, in fact, we’re the most expensive in the market,

so maybe we need to lower our prices to match the

competitors?

A: Lower our prices? Not very creative. It’ll never fly

with Swan. What kind of thinking is that? Geez. Anybody

else have a better plan? Natalie?

C: Um, perhaps, um, a sales promotion. Maybe a

two-for-one offer, or something like that!

A: What? That’s the same thing. Bad idea. Really bad idea.

Dammit people come on! Think! The CEO will be here

any minute.

D: Do we have any ideas yet?

C: Yes Mr. Swan, we were kind of considering a twofor-

one offer to get more competitive.

D: A two-for-one promotion? Hmm. I kind of like the

sound of that. It sounds like something we should

consider.

A: Yeah, exactly. Just what I was thinking! In fact,

that’s a brilliant idea! I’m glad we thought of that.

Very creative.

Elementary ‐ Daily Life ‐ New Guy in Town (C0011)

A: Oh, I don’t know if you heard, but someone moved

into that old house down the road.

B: Yeah, I know. I met the owner of the house yesterday

as he was moving in. His name is Armand.

A: Really? What’s he like? You have to fill me in.

B: Actually, he’s a bit strange. I don’ I’ve got

a bad feeling about him.

A: Really? Why?

B: Well, yesterday I brought over a housewarming gift,but

Armand started acting really weird, and then he practically

kicked me out! I tried to, sort of, peek into his house, but

everything was so dark inside that I couldn’t really get a

good look.

A: Well, you’ll never guess what I saw this morning.

A delivery truck pulled into his driveway, and it dropped

off a long, rectangular box. It almost looked like a coffin!

B: You see! Why

C:

B: Ah, Armand! You scared the heck out of me! This

is my friend Doris.

C: A pleasure to If you are not doing anything

tonight, I would like to have you both for dinner.I

would like to have you both over for dinner.

Elementary ‐ Daily Life ‐ Cleaning the House (C0012)

A: Honey, the house is such a mess! I need you to help me

tidy up a bit. My boss and her husband are coming over

for dinner and the house needs to be spotless!

B: I’m in the middle of something right now. I’ll be

there in a second.

A: This can’t wait! I need your help now!

B: Alright, alright. I’m coming.

A: Ok, here’s a list of chores we need to get done. I’ll do

the dishes and get all the groceries for tonight. You can

sweep and mop the floors. Oh, and the furniture needs to

be dusted.

B: You know what, I have to pick something up at the

mall, so why don’t you clean the floors and Ill go to the

supermarket and get all the groceries.

A: Sure that’s fine. Here is the list of all the things you

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need to get. Dont forget anything! And can

you pick up a bottle of wine on your way home?

B: Hey, honey I’m back. Wow, the house looks really

good!

A: Great! Can you set the table?

B: Just a sec I’m just gonna vacuum this rug real fast

A: Wait! Don’t turn

Elementary ‐ The Office ‐ Out Of Control Spending (C0013)

A: OK, so now the last point on our agenda. Jill, let’s

go over the profit and loss statement.

B: Great. Well, the main issue here, as you can see,

is that our expenses are through the roof.

A: Let’ These numbers are off the charts!

What’s going on here!

B: Well, um, sir, the company expenditures on

entertainment and travel are out of control. Look at these

bills for example. Just this month we’ve paid over twenty

thousand dollars for hotel charges!

A: OK, thank you. I’ll look into it.

B: The list goes on and on. Here, this is a bill for five

thousand dollars for spa treatments!

A: Thank you; that will be all. I’ll take care of it.

B: Look at this one sir, eight thousand dollars were spent

in one night at a place called ”Wild Things”?!

A: OK, I get it!! Thank you for your very thorough

analysis!

Elementary ‐ I’m in Debt (B0014)

A: Hello, I’m here to see Mr. Corleone.

B: Right this way, sir.

C: Charlie! What can I do for you?

B: Mr. Corlone, I’m really sorry to trouble you, but I

need your help.

C: Anything for you, Charlie! Your father was like a

brother to me.

B: Well, sir, you see, this recession has hit me pretty

hard; I lost my job and I’m in a lot of debt.

C: I see. . . . . .

B: Yeah, you know, I’ve got credit card bills, car

payments, I’ve got to pay my mortgage; and on top of all

that, I have to pay my son’s college tuition.

C: So you’re asking for a loan.

B: Well, I just thought maybe you could help me out.

C: What? At a time like this? I’m broke too, you know!

You’re not the only one who has been hit by the recession!

I lost half my money in the stock market crash! Go on!

Get outa here!

Elementary ‐ Daily Life ‐ I’m sorry, I love you (C0015)

A: Whoa, whoa, what’s going on? Watch out!

B: Hey, watch where you’re going!

A: Oh, no! I’m so sorry! Are you all right?

B: Oh...I don’t know.

A: I feel terrible, I really didn’t mean to knock you over.

My tire, just exploded, and I lost control of my bike.

Really, it was an accident. Please accept my apologies.

B: Just let me try to stand up.

SONG: Why do birds suddenly appear, every time you

are near?

A: Are you okay?

B: Oh, wait a second, you seem really familiar, I think I

know you from somewhere.

A: Yeah, I think we have met somewhere before. That’s

right! We met at Aaron’s place last weekend! What a

coincidence! But anyway, I’m glad to see that you’re not

too badly hurt, and I should probably get going. I have a

nine o’clock meeting.

B: Ouch! My ankle! I think it’s broken! You can’t

just leave me like this! Are you calling an ambulance?

A: Nope, I’m canceling my appointment so that I

can stay here with you.

SONG: Do you remember when we met? That’s the day I

knew you were my pet. I wanna tell you how much I love

you.

Elementary ‐ Turn left here! (B0016)

A: Hurry up, get in.

B: I’m in, let’s go!

A: OK, make a left here. . . no wait, I meant make a

right. Come on, speed up!

B: Geez! What’s the rush?

A: Don’t worry about it, just drive. Oh, no, the light is

about to change. . . step on it!

B: Are you nuts! I’m not going to run a red light!

A: Whatever. Just turn right here. . . .The freeway will be

packed at this hour. . . .let’s take a side street. Go on! Get

out of our way! Move, move!

B: What’s your problem! Geez. Having a fit is not

going to help!

A: Here, I know a just go down here, and we’ll

cut though Ashburn Heights. Let’s go, let’s go! Watch out

for that lady!

B: I’m going as fast as I can!

A: Yes! We made it. 5:58, just before the library

closes.

B: You’re such a geek!

Elementary ‐ Here Comes the Bride (B0017)

A: I can’t believe that Anthony is finally getting married!

B: Yeah well it’s about time! He’s been living with his

parents for 40 years!

A: Don’t be mean. Look here come the bridesmaids!

Their dresses look beautiful!

B: Who are those kids walking down the aisle?

A: That’s the flower girl and the ring bearer. I’m pretty

sure they’re the groom’s niece and nephew. Oh, they look

so cute!

B: I just hope the priest makes it quick. I’m starving. I

hope the food’s good at the reception.

A: That’s all you ever think about, food! Oh, I think the

bride’s coming now! She looks gorgeous. Wait, what’s she

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doing? Where’s she going?

B: Oh great! Does this mean that the reception is

canceled?

Elementary ‐ Upper‐Intermediate ‐ Protest! (D0018)

A: This is Action 5 News reporter Sarah O’Connell

reporting live from Washington, D. C. where a protest has

broken out. Thousands of angry citizens are protesting

against the proposed bailout of the auto manufacturing

industry! Sir, sir, Sarah O’Connell, Action 5 news. Can

you tell us what’s happening?

B: Yeah, yeah, we’re here because we feel this is an

injustice! The financial irresponsibility of big business has

to stop! We’re there to show the government that we don’t

like the way that they’re spending our tax dollars!

A: Sir but what exactly is making everyone so angry?

B: It’s an absolute outrage, Sarah, the US government

wants to give 25 billion dollars of taxpayers’ money to the

auto industry. These are companies that have been

mismanaged and are now nearly bankrupt.

A: I see. But, many supporters of the bailout argue that it

could help save the jobs of millions of hardworking

Americans.

B: That maybe true, and I for one don’t want to see

anyone lose their job, but how can these CEOs ask for a

bailout when they’re making millions of dollars? And then,

they have the nerve to fly to Washington in private jets!

This costs hundreds of thousands of dollars! And they’re

asking for money! That is just not right!

A: Good point. This is Sarah O’Connell reporting live

from Washington D. C., back to you, Tom.

Elementary ‐ The Weekend ‐ Christmas Chronicles I (C0019)

A: I hate working on Christmas Eve! Whoa! Get a load of

this guy! Come in central, I think we’ve got ourselves a

situation here.

B: License and registration please. Have you been

drinking tonight, sir?

A: I had one or two glasses of eggnog, but nothing else.

B: Step out of the vehicle, please. Sir, what do you have in

the back?

A: Just a few Christmas gifts, ’tis the season, after all!

B: Don’t take that tone with me. Do you have an invoice

for these items?

A: I make these in my workshop in the North

Pole!

B: You are under arrest, sir. You have the right to remain

silent. You better not pout, you better not cry. Anything

you say can and will be used against you. You have the

right to an attorney; if you cannot afford one, the state will

appoint

A: You can’t take me to jail! What about my sleigh? It’s

Christmas Eve! I have Presents to deliver! Rudolph!

Prancer! Dancer! Get help!

Elementary ‐ I Can See Clearly Now (B0020)

A: Hello, Arthur. What seems to be the problem?

B: Hey doc. Well, I think I might need glasses. I’m getting

headaches, and I really struggle to see things that are far

away. But I have always had 20/20 vision.

A: Sounds like you may be far-sighted. OK, then, cover

your left eye and read the chart in front of you.

B: Mmm.. . X, E, R, 3, a question mark, and I can’t quite

make out the other symbol but I think it’s the peace sign.

A: Wow, Arthur! You’re as blind as a bat!

B: Yeah, I know, my vision is really blurry at times.

A: Ok then, head on over to the other room and pick out

some frames while I fill out your prescription.

B: Thanks doc!

A: Arthur, that’s the bathroom.

Elementary ‐The Office ‐ What Do You Do? (C0021)

A: Oh, look, there’s Veronica and her boyfriend. She’s

always going on about him at the office. Oh, great, they

saw us. They’re coming this way.

B: Oh,

C: Jessica! Arthur! Hi! I’d like you to meet my boyfriend

Greg, he’s the V. P. of quality and safety for a top Fortune

500 food company.

A: Nice to meet you. This is my husband, Arthur.

B: Hey, how’s it going?

D: Hello.

A: Veronica talks about you all the time. I guess you

must be pretty busy at work.

D: Well, yeah, a V. P. position is not easy, you know! I

implement policies and procedures nationwide. of various

departments, as well as train junior managers in FDA and

EPA regulations. I also have to oversee daily ope

B: Wow, that sounds exciting.

D: And what about you, Arthur? What do you do for

a living?

B: Oh, I’m a Top Gun pilot!

Elementary ‐The Weekend ‐ Christmas Chronicles

II (C0022)

A: Really, gentlemen, you can’t take me to jail! Don’t you

know who I am? Kris Kringle, you know, Papa Noel, Pere

Noel, Babbo Natale, sheng dan lao ren!

B: Yeah, Yeah, we’ve heard that one before, haven’t we

Joe?

C: Yeah, last week we booked this guy who claimed to be

the tooth fairy! Can you believe that?

A: It’s Christmas Eve and I have all these Presents to

deliver! Where is your Christmas spirit? What will happen

when all the children wake up tomorrow and don’t find

any gifts in their stockings?

B: Sorry buddy, you were parked in a no-parking zone,

you were speeding, and you have no ID!

C: Besides that, even if we let you go now, your sleigh has

been impounded and those reindeer were taken to the city

zoo.

A: What! This is unbelievable! What’s this world coming

to? Christmas is ruined!

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C: What’s that up ahead? It elves!! Elves!!

Whoa, they’re shooting candy canes! Mayday, Mayday,

we are under heavy attack! We need backup!

Elementary ‐ Making an Appointment (B0023)

A: Hello, Fairbrook Consulting, how may I help you?

B: Yes, this is Julianne Horton, and I’m calling to arrange

an appointment with Ms. McNealy.

A: Certainly, what day were you thinking of?

B: How’s Thursday? Does she have any time available

then?

A: Um. . . let me double check. . . unfortunately, she’s

booked solid on Thursday, how does next Monday work

for you?

B: Actually, I’ve got something scheduled on Monday.

Can she do Tuesday?

A: Sure, Tuesday’s perfect. May I ask where you’re

calling from?

B: Sure, Merton Financial Advisors.

A: Oh, actually, Tuesday’s no good. Sorry ’bout that.

Elementary ‐ Where should we eat? (B0024)

A: Do you two have any plans for the evening?

B: We were thinking of checking out a restaurant in the

neigbourhood. Do you have any suggestions?

A: I know this really nice Italian place. The food is

fantastic, and the d′ecor is beautiful. I’d recommend

giving it a try.

C: Actually, I’m not all that crazy about Italian food; I’m

in the mood for something a bit lighter.

A: In that case, I know a great little bistro. They make a

really tasty seafood platter; the fish is outstanding.

B: It sounds fantastic, but I’m allergic to seafood, so. . .

A: Okay, well, let me think. . . Oh, I know this great little

place. It’s just a hole in the wall, but they do the most

amazing sandwiches. You gotta give them a try.

C: Ella, you took me there last time I visited, and I got

food poisoning, remember?

Elementary ‐Upper‐Intermediate ‐ Planning For The Worst (D0025)

A: Well, right, let’s move to our next order of business, as

many of you are aware, in recent weeks there has been a

lot of media coverage surrounding this bird flu issue. And

it’s come to my attention that our company lacks any sort

of bird flu contingency plan.

B: Basically, we need to come up with a clear plan; we

need to outline specific actions that our company can take

to maintain critical business functions in case a pandemic

strikes.

A: So, what I’d like to do is: first appoint someone to look

after drafting our plan; Ralph, I’d like you to head up this

project.

C: Sure, no problem. What issues do you want me to

consider?

B: Well, let’s see, there are a few points we need to be

thinking about. . . first, I’ll need you to analyze our

numbers and figure out what kind of financial impact an

outbreak might have.

A: You’ll also need to think about how we can avoid any

of our employees getting infected; think of ways to reduce

employee-customer contact, perhaps some IT solutions

that will allow our people to work from home.

C: I guess you’ll need me to forecast employee absences

as well, right? And I’ll think about the impact this will

have on our clients. Hey, what about vaccines? Should we

be thinking about getting vaccines for our employees?

A: Exactly right. So, I’ll leave this to you, and we’ll

review the draft plan in two weeks. Okay, so, anyone want

to order some KFC for lunch?

Elementary ‐ New Year Resolution (B0026)

A: So, did I tell you about my New Year’s resolution? I’ve

decided to go on a diet.

B: And you’re going to completely transform your eating

habits, right?

A: Exactly! I’m going to cut out all that junk I eat; no

more chips, no more soda, no more fried food.

B: I’ve heard this one before.

A: But this time I’m going to stick to it. I really mean it!

Trust me, Carol, I’m going to be a new man in one year’s

time!

B: Well, I guess we’ll just have to wait and see.

A: Thanks, honey, that was a great meal. I’m stuffed. Do

we have any chips left?

Elementary ‐ Asking for Time Off (B0027)

A: Mr. McKenna, do you have a second? I need to talk to

you about something.

B: Sure, Liv, what can I do for you?

A: Well, I was just wondering. . . you see, I know I’ve

used up all my vacation days this year, but my sister is

getting married, and the wedding is overseas, and, well. . .

B: You wanna take some time off, is that right?

A: Well, sir, I was just hoping that I might be able to take

some unpaid leave this year.

B: What dates are you planning on taking off? I’ll need at

least two months notice, so that I can plan for your

absence.

A: I was thinking of taking off from September first until

the thirtieth . Would you be okay with that?

B: Well, I guess so.

Elementary ‐Daily Life ‐ I’m Sorry, I Love You II (C0028)

A: I’m so relieved that your ankle wasn’t broken! I feel

just awful about this whole thing. I wanna make it up to

you. Let me take you out to dinner tonight. My treat.

B: That sounds great! I’d love to! Here is my address. Pick

me up at eight?

A: Perfect!

B: Thank you for such a lovely evening! The food was

amazing, and I had a great time.

A: Me too. You look so beautiful tonight! I wish this night

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