思科IP话机使用指南Cisco IP Phone manual

Cisco思科系列IP话机使用指南

Cisco 7841 IP Phone Menu Introduction

1 Handset light strip Indicates an incoming call (flashing red) or new voice

message (steady

red).

Depending on how your system administrator sets

up the phone,

programmable feature buttons (on each side of the

phone screen) provide

access to:

• Phone lines and intercom lines

• Speed-dial numbers (speed-dial buttons, including

the Line Status

speed-dial features)

• Web-based services (for example, a Personal

Address Book button)

• Call features (for example, a Privacy button)

Buttons illuminate to indicate status:

• Green, steady: Active call or two-way intercom call

• Green, flashing: Held call

• Amber, steady: Privacy in use, one-way intercom

2 Programmable feature

Buttons

call, DND active,

or logged into Hunt Group

• Amber, flashing: Incoming call or reverting call

• Red, steady: Remote line in use (shared line or

Line Status)

• Red, flashing: Remote line on hold

3 Phone screen Shows information about your phone such as

directory number, active call

and line status, softkey options, speed dials, placed

calls, and phone menu

listings.

Depending on how your system administrator sets

up the phone, enable

softkey options displayed on your phone screen.

The Navigation and Select button allows you to scroll

through menus,

highlight items and select the highlighted item.

Places an active call on hold and resumes the held

call.

Creates a conference call.

(This key can work only when at least one call is

connected and start a second call)

Transfers a call.

4 Softkey buttons

5 Navigation and Select

Button

6 Hold/Resume button

7 Conference button

8 Transfer button

9 Speakerphone button

Toggles the speakerphone on or off. When the

speakerphone is on, the button is lit.

Toggles the headset on or off. When the headset is

on, the button is lit.

Toggles the microphone on or off. When the

microphone is muted, the button is lit.

Allows you to dial phone numbers, enter letters, and

select menu items (by entering the item number).

Controls the handset, headset, and speakerphone

volume (off hook) and the ringer volume (on hook).

10 Headset button

11 Mute button

12

13

Keypad

Volume button

14 Contacts button

Opens or closes the Directories menu. Use the

Contacts button to access personal and corporate

directories.

15 Applications button

Opens or closes the Applications menu. Use the

Applications button to access call history, user

preferences, phone settings, and phone model

information.

Autodials your voice messaging system (varies by

system).

Phone handset.

16 Messages button

17

Handset

7841 Basic Call Function

1. Answer multiple incoming calls

Step 1 Press the flashing amber line button.

Your phone puts the original call on hold automatically and connects the ringing call.

Step 2 If you want to select between the two calls, put them both on hold and press

the line button

Step 3 You can also switch calls by pressing line button.

2. Transfer call

Step 1 Verify that you are on an active call (not on hold).

Step 2 Press Transfer (Or you can use softkey)

Step 3 Enter the transfer recipient’s phone number or press a speed-dial button.

Step 4 Wait for the recipient to answer or skip to Step 5 while the call is ringing.

Step 5 Press Transfer again.

(Or you can use softkey)

3. Swap between calls

Transfer allows you to redirect a connected call from your phone to another number:

You can redirect a single call to another number that you specify.

You can also connect two calls on one line or two different lines to each other

(without remaining on the line yourself).

Before completing a transfer procedure, you can press Cancel to cancel the transfer

or you can press Swap to toggle between calls, which allows you to speak privately

with each party.

Step 1 While on a call, connect to the transfer recipient.

Step 2 To return to the original call, press Swap.

You can consult privately with each person before you complete the transfer.

4. Add third party to Conference

Step 1 Verify that you are on an active call (not on hold).

Step 2 Press Conference.

(Or you can use softkey)

Step 3 Enter the phone number for the party that you want to add or press a speed

dial button.

Step 4 Wait for the party to answer, or skip to step 5 while the call is ringing.

Step 5 Press Conference again.

(Or you can use softkey)

The conference begins.

Step 6 (Optional) Repeat these steps to add more parties, if desired.

5. Combine calls to create conference

Before You Begin

You require multiple phone lines to perform this task

Step 1 Verify that you have two connected calls and that one of the calls is active (not

on hold).

Step 2 Press Conference.

(Or you can use softkey)

Step 3 Press the line button for the other (held) call.

The conference begins. The conference is established on the line with the active call.

6. Swap Between Calls Before Completing Conference

You can consult privately with the conference and another person, before adding the

person into the conference.

Step 1 Call a new conference participant, but do not add the participant to the

conference.

Step 2 Press Swap to toggle between the participant and the conference.

7.

View Conference Participants

You can view the details of the last 16 participants who joined the conference.

Procedure

While in a conference, press Show Details to view a list of participants.

When you place a call to another party and the person that you called creates a

conference with a third phone, the Show Details softkey displays only for the person

who created the conference.

8.

Remove Conference Participant

Step 1 While you are in a conference, press Details to view a list of participants.

Step 2 Highlight the participant that you want to remove, then press Remove.

9. Log in using Extension mobility

Step 1 Press Applications.

Step 2 Select Extension Mobility (name can vary, including EM Service).

Step 3 Enter your user ID and PIN (provided by your system administrator).

Step 4 Select a device profile if prompted.

Step 5 Press Applications to sign out.

Step 6 Select Services.

Step 7 Select Extension Mobility.

Step 8 Press Yes when prompted to sign out.

10. Add and use speed dial

Step 1 Configure the speed dial on the cucm(Other than the four fixed line

configuration)

Step 2 Use

to press down to see the speed dial you configure and use it

11. View Call History

Call History allows you to view information about the last 50 calls on your phone,

listed under the following

categories:

• Missed: lists the last 50 missed calls

• Received: lists the last 50 received calls

• Placed: lists the last 50 placed calls

• All: lists the last 150 calls, including Missed, Received, and Placed

A call icon displays to indicate the type of call. The caller ID displays with the call icon.

If the caller ID is unavailable, then the phone number displays. If the phone number

is unavailable, then “Unknown” displays.

All Call History items display in order by time (latest to oldest).

You can also dial a number directly from the Call History list.

Procedure

Step 1 Press Applications.

Step 2 Select Call History.

Step 3 Scroll and select a call record or call group.

Step 4 Press Exit to return to the Applications screen.

8945 Phone Menu Introduction

1 Phone Screen Shows information about your phone, including

directory number, call information (for example

caller ID, icons for an active call or call on hold) and

available softkeys.

Connects to your Cisco Unified IP Phone and allows

you to make a point-to-point video call

with another Cisco Unified IP Phone.

Integrated lens cover protects the camera lens.

Depending on how your system administrator sets

up the phone, enable

softkey options displayed on your phone screen.

The two-way Navigation pad allows you to scroll

through menus, highlight items, and move

within a text input field.

The Select button (center of the Navigation pad)

allows you to select a highlighted item as

well as wake up the phone from deep-sleep mode.

The Select button is lit (white) when the phone is in

power-save mode.

Create a conference call

Places an active call on hold and toggles between an

active and on-hold call.

Transfers a call.

Redials a call

Allows you to dial phone numbers, enter letters, and

choose menu items (by entering the item

number).

Mutes the video from the phone screen during a

video call. When Video Mute is on, the

Video Mute button is lit red.

Selects the speakerphone as the default audio path

and initiates a new call, picks up an

incoming call, or ends a call. During a call, the button

is lit green.

The speakerphone audio path does not change until

a new default audio path is selected (for

example, by picking up the handset).

If external speakers are connected, the

Speakerphone button selects them as the default

audio

path.

2 Video Camera

Lens Cover button

Softkey buttons

3

4

5 Navigation pad and Select

Button

6

7

8

9

10

Conference button

Hold button

Transfer button

Redial button

Keypad

11 Video Mute button

12 Speakerphone button

13 Mute button

Toggles the microphone on or off during a call. When

the microphone is muted, the button

is lit red.

Selects the headset as the default audio path and

initiates a new call, picks up an incoming

call, or ends a call. During a call, the button is lit

green.

A headset icon in the phone screen header line

indicates that the headset is the default

audio path. This audio path does not change until a

new default audio path is selected (for

example, by picking up the handset).

Controls the handset, headset, and speakerphone

volume (off hook) and controls the ringer

volume (on hook).

Silences the ringer on the phone if an incoming call is

ringing.

Your administrator sets a minimum ringer volume

level ranging from 0 to 14. The default

level is 0 (silent).

You can only adjust the ringer volume to a level

greater than the configured minimum ring

volume value.

Autodials voicemail system (varies by system).

Opens/closes the Applications menu. Depending on

how the phone is set up, use this button

to access applications such as Call History,

Preferences, and Phone Information

Opens/closes the Contacts menu. Depending on how

the phone is set up, use this button to

access Personal Directory, Corporate Directory, or

Call History.

Use this button to exit from a feature and return to

your home screen.

Speaker for the phone

Each corresponds with a phone line, Speed Dial, and

calling feature.

Pressing a button for a phone line displays the active

calls for that line.

Color LEDs indicate the line state:

• Amber Ringing call on this line

• Green Active or held call on this line

• Red Shared line in-use remotely

14 Headset button

15 Volume button

16

17

Message button

Application button

18 Contacts button

19

20

Phone speaker

Programmable feature

buttons

(also called Line buttons)

The positions of the feature buttons can be reversed

on phones that use a locale with a

right-to-left reading orientation, such as Hebrew and

Arabic.

21 Handset rest Provides a rest for the phone handset.

When the phone is ringing with an incoming call, the

LED in the handset rest flashes red. If

there is a new voice message, the LED is lit red.

8945 Basic Call Function

1. Answer and make video calls

If the 8945 is calling another 8945, it will automatically be a point-to-point video call

If you don’t want to see the camera, you can minimize the screen to normal audio

call display

If you want to permanently disable the video feature contact the administrator to

disable video capability in the phone setting on call manager server.

2. Transfer call

Step 1 Verify that you are on an active call (not on hold).

Step 2 Press Transfer (Or you can use softkey)

Step 3 Enter the transfer recipient’s phone number or press a speed-dial button.

Step 4 Wait for the recipient to answer or skip to Step 5 while the call is ringing.

Step 5 Press Transfer again.

(Or you can use softkey)

3. Swap between calls

Transfer allows you to redirect a connected call from your phone to another number:

You can redirect a single call to another number that you specify.

You can also connect two calls on one line or two different lines to each other

(without remaining on the line yourself).

Before completing a transfer procedure, you can press Cancel to cancel the transfer

or you can press Swap to toggle between calls, which allows you to speak privately

with each party.

Step 1 While on a call, connect to the transfer recipient.

Step 2 To return to the original call, press Swap.

You can consult privately with each person before you complete the transfer.

4. Add third party to Conference

Step 1 Verify that you are on an active call (not on hold).

Step 2 Press Conference.

(no softkey available)

Step 3 Enter the phone number for the party that you want to add or press a speed

dial button.

Step 4 Wait for the party to answer, or skip to step 5 while the call is ringing.

Step 5 Press Conference again.

(no softkey available)

The conference begins.

Step 6 (Optional) Repeat these steps to add more parties, if desired.

5. Combine calls to create conference

Before You Begin

You require multiple phone lines to perform this task

Step 1 Verify that you have two connected calls and that one of the calls is active (not

on hold).

Step 2 Press Conference.

(no softkey available)

Step 3 Press the line button for the other (held) call.

The conference begins. The conference is established on the line with the active call.

6. Swap Between Calls Before Completing Conference

You can consult privately with the conference and another person, before adding the

person into the conference.

Step 1 Call a new conference participant, but do not add the participant to the

conference.

Step 2 Press Swap to toggle between the participant and the conference.

7.

View Conference Participants

You can view the details of the last 16 participants who joined the conference.

Procedure

While in a conference, press Show Details to view a list of participants.

When you place a call to another party and the person that you called creates a

conference with a third phone, the Show Details softkey displays only for the person

who created the conference.

8.

Remove Conference Participant

Step 1 While you are in a conference, press Details to view a list of participants.

Step 2 Highlight the participant that you want to remove, then press Remove.

9. Log in using Extension mobility

Step 1 Press Applications.

Step 2 Select Extension Mobility (name can vary, including EM Service).

Step 3 Enter your user ID and PIN (provided by your system administrator).

Step 4 Select a device profile if prompted.

Step 5 Press Applications to sign out.

Step 6 Select Services.

Step 7 Select Extension Mobility.

Step 8 Press Yes when prompted to sign out.

10. View Call History

Call History allows you to view information about the last 150 calls on your phone.

Individual calls and call groups are listed chronologically from the most recent call to

the oldest one. If your phone has multiple lines, calls on all lines are added together.

The oldest calls over the 150-call limit are dropped from the history.

In the Call History screen, the line information, such as “Line: 5623,” is shown in the

upper right corner to indicate the line name or number for which the call history

displays.

If set up by your administrator, icons display beside each Call History entry. The icon

shows the status -Unknown, Idle, Busy, or DND - of the person who made the call.

For each call record or call group, an icon to the left of the caller ID shows the call

type:

• Received

• Placed

• Missed

If you have a single line, you can answer an incoming call while viewing the Call

History list.

If the caller ID is unavailable, “Unknown” displays, and the phone number is listed.

Procedure

Step 1 Press Applications.

Step 2 Select Call History.

Step 3 Scroll and select a call record or call group.

Step 4 Press Exit to return to the Applications screen.